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Black Velvet Cakes logo

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Existing Order Changes

Additional Orders, Changing Items, Cancellation Requests, and more! Click for more info.

Requesting Order Changes

Yes, we understand things can happen and variations may be required. If you already have an existing order: Please provide your Order Number, which begins with BVC followed by six digits (found in your Order Confirmation email). If you require furthe

Order Cancellation

For order cancellations, we are able to offer refunds if you need to cancel your order at least 3 days (72 hours) prior to the delivery/pick-up date. If your order needs to be cancelled within 3 days of fulfilment, we would need to assess production