Ordering Custom Cakes and CupcakesUpdated 8 months ago
Don't forget to use our Product Search Bar to look for the theme or style of product you're after. It may save a lot of time!
For small changes or substitutions to our standard products, which may include, flavour or icing colour changes, gender reveal icing, adding floral, changing toppers, etc., simply make customisation notes on the product page your buying from or in the notes box on the shopping cart page. We will get in touch asap to confirm and inform of any extra charge.
For floral changes, best to reach out to an Agent on online chat, email us the floral you need or call us to discuss further.
For more significant changes to our cakes, ask for an Agent on our online chat, call or email us before placing your order.
For a completely custom design, where you have a reference photo, initiate our Custom Cake walkthrough, which allows you to share your vision and collaborate with our team to ensure every detail surpasses your expectations.
Important alternative to custom: Our edible photo image cakes or edible photo image cupcakes allow your photo/image to be placed on top of our cakes, allowing for any theme.
For a custom design on our site or social, which has no pricing, ask for an 'Agent' on chat, or email us and we will get pricing to you. We will need to know the date you require the cake as we have to check custom demand for that date.
We offer further accessories like Cake Toppers and Stands, Cupcake Stands, Candles and additional gifts on our Shop Extras page.
Review our Cupcake Icing Colour Palette and Cake Icing Colour Palette for our colour scope (outside brand colours) and for inspiration.
If we haven't answered your query yet, ask for an 'Agent' on chat, Call Us or Email Us.