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Delivery to Fox Studios, Television Studios and Radio StationsUpdated 9 months ago

Black Velvet Cakes offers tailored delivery to studios, television and recording facilities, as well as radio stations. We understand the logistical nuances of these environments, and strive to ensure your experience is seamless.

Delivery Expediency: For time-sensitive deliveries (less than a 2-hour window or before 9:00 AM), kindly contact our team via phone or email to confirm feasibility. Confirmation may take up to 24 hours.

Ensuring Smooth Delivery:

  • Clear Location Identification:  Please provide a gate number (if applicable) or a readily identifiable landmark accessible by road and visible on Google Maps (a link is greatly appreciated).
  • Time Constraints: Our couriers operate under strict time limitations for each delivery point. A maximum of 5 minutes for arrival, offloading, and departure at each location is essential.
  • Contact Information: Provide two contact names with mobile phone numbers for efficient coordination.
  • Security Clearance: To expedite delivery at secure facilities, kindly grant us security clearance at least 24 hours before the delivery date.

Driver Notification: Indicate if you wish the driver to contact a designated individual upon arrival or prefer earlier notification for a pre-arranged meeting point.

Deliveries to these certain locations have restrictions. Therefore, it is the responsibility of the person ordering that couriers can access the delivery location - this is particularly important with loading docks. The more information that can be provided assists in making a successful delivery. Attempts will be made to contact all parties on the order to achieve a successful delivery if the courier is experiencing difficulties with obtaining the correct location. 

By collaborating on these details, we aim to guarantee a smooth and hassle-free delivery experience for your production or broadcast needs.

Please refer to our Shipping Policy

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