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Our Client Concierge is Available via Phone (Sydney Times) :
Monday-Saturday 7:30am-6pm
Sunday 7:30am-3pm
Closed Public Holidays and Year-End Closure.

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Black Velvet Cakes

<p><img src="https://attachments.gorgias.help/Aa90l7EkA96JWorj/hc/0l9dY2V3DB7rZkLp/2024061111-7d6dbfda-8146-4599-b89b-136e13d76ab2-delivery%20policy.png" style="width: 692px;" class="fr-fic fr-dib"></p><p>Our <a href="https://blackvelvetcakes.com.au/policies/shipping-policy">Shipping Policy</a> reflects the processes and business rules we follow for shipping. Where conflicting information exists, the Shipping Policy will be followed.&#xA0;</p>

Our Shipping Policy reflects the processes and business rules we follow for shipping. Where conflicting information exists, the Shipping Policy will be followed.

Delivery Policy

Policies

Regular Cupcake Flavours

Vegan Cupcake Flavours

Cupcake Sizes

Low Gluten Cupcake Flavours

Cupcake Personalisations

Corporate Logo Image Cupcakes

Custom Cupcake Icing Colour Palette

Cupcake Product Care

Cupcake Quantities

Cupcake Gift Packs

Themed Cupcakes and Mini Cupcakes

Graduation Cupcakes

Wedding Cupcakes

Baby Themed Cupcakes

Children's Cupcakes

Vegan Cupcakes

Low Gluten Cupcakes

Our Cupcakes

Cake Flavours

Cake Sizes

Custom Cake Icing Colour Palette

Cake Personalisations

Cake and Cookie Cake Product Care

Fresh Florals on Cake

Corporate and Slab Cakes

Cookie Cakes

Children's Cakes

Vintage Cakes

Baby Shower Cakes

Wedding Cakes

Cakes for Women

Cakes for Men

Unicorn Cakes

Doll Cakes

Religious Cakes

Graduation Cakes

Themed Cakes

Vegan Cake Flavour

Low Gluten Cake Flavours

Engagement Cakes

Vegan Cakes

Low Gluten Cakes

Cake Cutting Specifications / How to Cut Our Cakes

Our Cakes

Store Location, Hours, and Directions

Darlinghurst Store Frequently Asked Questions

Parking Information

Darlinghurst Store

Delivery to Marinas, Parks, Yachts

Delivery to Hospitals & Wards

Delivery to Fox Studios, Television Studios and Radio Stations

Delivery to Office Buildings

Deliver to Sydney Opera House

Delivery to Restaurants, Hotels, Casinos

Multiple Delivery Addresses

Interstate and International Deliveries

Minimum Order Value or Quantity for Delivery

Delivery

Last Minute / Same-Day / Tomorrow Orders

How Do I Place My Order?

Last Mile Delivery Services via Uber Eats, Doordash and Menulog

Payment Methods

Cake Consultations and Appointments

Edible Image Products

Wholesale Orders

Store Credit or Voucher

Order Tracking / Order Confirmation / Proof of Delivery

Seasonal Event Orders

Discounts and Promotions

Cake Tasting or Sampling

Can I add a card / message or note to an order?

Order Pick Up Frequently Asked Questions

Ordering Add Ons and Party Accessories

Other Specialty Items and Requests

Corporate

Pricing

Requesting Tax Invoice / Receipt

Our Concierge Team is here to help!

Ordering Custom Cakes and Cupcakes

Ordering

Requesting Order Changes

Order Cancellation

Existing Order Changes

Pick Up Policy

Refund Policy

Cancellation Policy

Order Changes Policy

Nut Allergy / Nut-Free Products

Gluten Free Products

Vegan Products

Allergen Statement

Lactose / Dairy Allergy Intolerance

Keto / Sugar-Free / Reduced Sugar / Organic Products

Religious Dietary Requirements

I'm seeking low gluten product with other dietary restrictions. Can you accommodate multiple dietary restrictions?

Delivery PolicyUpdated 10 months ago